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 Customer Service at Its Finest 
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Wanee Lover
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Joined: Sun Jan 17, 2010 5:25 pm
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Location: Brooklyn, NY
Post Re: Customer Service at Its Finest
I have no idea how this conversation turned into such, it was more just for laughs.

For the record, I don't even own a TV - so that has no bearing on my life.

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Thu Mar 11, 2010 10:27 am
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Post Re: Customer Service at Its Finest
I wonder what his favorite color was? I like em all, how about you, lib?

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Thu Mar 11, 2010 12:45 pm
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Post Re: Customer Service at Its Finest
sugarmegnolia wrote:
I wonder what his favorite color was? I like em all, how about you, lib?


I am a rainbow kind of girl. Fly your freak flag high!!!!! :D

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Thu Mar 11, 2010 1:32 pm
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Joined: Sun Mar 29, 2009 8:17 pm
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Location: Gainesville, FL.
Post Re: Customer Service at Its Finest
That was hilarious, thanks for sharing. And it does add to the hilarity if you read it aloud with the typical Indian tech support dude accent.

Have you guys seen this?:
http://www.illwillpress.com/tech.html
sad to say that I've had tech support calls that make this guy sound like a genius

So, Verizon won't let you forward ports? wtf? there's gotta be a hack to circumvent that


Thu Mar 11, 2010 1:59 pm
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Wanee Wizard
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Joined: Fri Feb 27, 2009 7:43 pm
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Location: Albany NY
Post Re: Customer Service at Its Finest
Krom, that link is funny as s#%t and ain't that the truth :!: 8-) :D

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http://www.youtube.com/watch?v=_FCQwv82 ... r_embedded

http://www.youtube.com/watch?v=NBo_POKv21w


Thu Mar 11, 2010 2:26 pm
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Wanee Mushroom

Joined: Tue Apr 07, 2009 1:32 pm
Posts: 70
Post Re: Customer Service at Its Finest
These type of transactions are funny and infuriating at the same time . Since it's somewhat related to the topic ( albeit on the opposite end of the spectrum ) , I'd like to plug Elevate .

Their customer service folks truly provide customer service ! I had trouble ordering my Bear Creek ticket online . I went to their website , and lo and behold , found a phone number CONSPICUOUSLY located on the main page . When I called the number , a real person answered ... in Arizona ! The guy helped me overcome the hurdle and made special arrangements for me to pick up my pass at will call . When the day came and I got to the tickey window , the guy I spoke with in Arizona handed me my ticket in Florida . It was nice to be able to personally thank him and shake his hand .

I know this isn't the most captivating of stories . But this day in age , it's refreshing to know there are some companies that are truly listening to you on the other end of the telephone line , and aren't reading pre-fab answers off of a script .


Thu Mar 11, 2010 3:07 pm
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Wanee Wizard
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Joined: Sat May 23, 2009 12:53 pm
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Post Re: Customer Service at Its Finest
amen to that. don't get me started...

I deal with airlines, car rental companies and hotel reservationists all day. If you ask them for customer service, they ask you what it is.

:roll:


Thu Mar 11, 2010 3:40 pm
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Joined: Sat Mar 21, 2009 9:23 pm
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Location: Huger, SC
Post Re: Customer Service at Its Finest
Wavo wrote:
cusstumor circus
now available in monkey

Monkey gotta eat too. At least he can drive the train, "The monkey's got the locomotive under control"
Also, No Mess With Sasquatch.

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Thu Mar 11, 2010 6:38 pm
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Joined: Tue Mar 02, 2010 1:44 pm
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Location: Anderson, SC
Post Re: Customer Service at Its Finest
squabs217 wrote:
These type of transactions are funny and infuriating at the same time . Since it's somewhat related to the topic ( albeit on the opposite end of the spectrum ) , I'd like to plug Elevate .

Their customer service folks truly provide customer service ! I had trouble ordering my Bear Creek ticket online . I went to their website , and lo and behold , found a phone number CONSPICUOUSLY located on the main page . When I called the number , a real person answered ... in Arizona ! The guy helped me overcome the hurdle and made special arrangements for me to pick up my pass at will call . When the day came and I got to the tickey window , the guy I spoke with in Arizona handed me my ticket in Florida . It was nice to be able to personally thank him and shake his hand .

I have been considering ordering my Wanee tickets threw Elevate. I actually contacted them today, and yes a real person answered. I wonder if we spoke to the same person? It is good to find someone who had a good experience with them. Lat night I had a nightmare that my "print at home" tickets did not work at Wanee!!!
It was awful! I woke up in a cold sweat, but that may have been the Stella.:)

I know this isn't the most captivating of stories . But this day in age , it's refreshing to know there are some companies that are truly listening to you on the other end of the telephone line , and aren't reading pre-fab answers off of a script .

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Thu Mar 11, 2010 6:52 pm
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